At SELFGENSYS, safeguarding your privacy and protecting your data is of utmost importance to us. We employ the highest global standards to ensure that all personal and non-personal information we collect is secure.
SELFGENSYS is operated by SELFGENSYS. As our valued user, we respect your ownership and control over your personal data. To honor this principle, we have a robust privacy policy in place that complies with the European General Data Protection Regulation (GDPR) as well as the applicable laws in the Netherlands. This privacy policy governs the use of the SELFGENSYS website and services that we provide to you.
We will explicitly request your permission and/or ask you to provide personal information that can be used to identify you whenever necessary. Our system prompts you for confirmation before proceeding with certain actions such as requesting permission to use cookies or asking for payment information during the signup process.
You have the right to grant or withhold your consent to the processing of your information. For non-essential data, such as marketing cookies or company name, you may decline permission without impacting your access to SELFGENSYS.
However, if you choose to decline the use of essential information required for our services, such as essential cookies, payment information, or email address, you may not be able to access certain aspects of SELFGENSYS. We will make it clear when you need to provide essential information for our services.
By agreeing to this privacy policy and sharing your personal information with us, you authorize us to process your data as outlined in this policy.
We collect different types of personally identifiable information, including your name, email address, payment details, and more, which directly identifies you. Additionally, we may collect anonymous data about your platform usage through optional cookies that cannot be traced back to you.
We use your personally identifiable information to provide you access to all features of SELFGENSYS, process your payments, and keep you informed about important news and updates. We may also contact you regarding the status of your order, if there are any issues, or if you request support services. Anonymous usage data helps us analyze user behavior and improve our services. We may share this anonymous data with third-party partners, including marketing agencies, to improve our services.
We only share your personally identifiable information with partners such as shipping companies to provide essential services. In cases of legal requests by a federal court, judge, or law enforcement, we may be required to provide your personal identifiable information without your permission or knowledge.
We respect your privacy and will not share your personal identifiable information with any external party outside of the three categories mentioned above, without obtaining your explicit permission.
We keep your information for as long as necessary to provide our services. Personal identifiable information will be deleted when you terminate your account,your subscription expires, or if you request us to delete it. We will confirm your request and delete your information within 14 days. If required by law, we may retain information for longer and/or share it with authorized organizations.
As the owner of your information, you have rights under the GDPR regarding the handling of your personal data. These rights include:
If you wish to make use of any of these rights, please contact us via the email address provided at the end of this privacy policy.
Under the GDPR, you have the right to object to the processing of your personally identifiable information for direct marketing purposes. If you file an objection with us, we are legally required to immediately halt the processing of said information for said purpose. You can file an objection using the email address provided at the end of this privacy policy.
We offer additional services to enhance your experience, such as newsletters and customer satisfaction surveys. You may opt out of these services at any time by clicking the link at the bottom of our emails or through your account settings.
We take various measures to protect your data to the best of our abilities, including:
We reserve the right to make changes to our privacy policy. In such instances, we will notify you at least two weeks in advance of the changes taking effect. If you do not agree with the new policy, you are free to withdraw your consent within the given time period.
If you have any questions, comments, or concerns regarding our privacy policy or its enforcement, please do not hesitate to contact us at support@SELFGENSYS.